Customer Service
Pest control questions?
Ask the professional, David Clayborn, VP of Pest Control Operations.
Dave has over 26 years of experience in residential termite and pest control services.
Dave is certified in Virginia, Maryland, Tennessee, Georgia, and Texas.
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Need a quote?
Fill out our online Request A Quote form or call 1-800-627-0577
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Professional pest control services offer several benefits for homeowners and businesses. Here are some of the key advantages:
- Long-Term Solutions: Professional pest control often provides long-term solutions rather than just addressing immediate concerns. Pest control professionals work to prevent future infestations by addressing the underlying causes and implementing preventative measures.
- Reduced Health Risks: Many pests can carry diseases or allergens that pose health risks to humans. Professional pest control helps eliminate these health hazards, creating a safer and healthier living or working environment.
- Peace of Mind: Knowing that your property is being handled by trained and experienced professionals can give you peace of mind. You can trust that the pest control measures implemented are effective and safe.
- Expertise and Knowledge: Professional pest control technicians are trained to identify different types of pests, their habits, and the most effective methods for eliminating them. They have the knowledge and experience to deal with various infestations.
- Customized Solutions: Pest control professionals can assess the specific needs of your property and develop a customized pest management plan. This tailored approach ensures that the treatment is effective for the particular pests present and the unique characteristics of your environment.
- Cost-Effective: While professional pest control services may have an upfront cost, they are often more cost-effective in the long run. DIY methods may provide temporary relief, but they might not fully eradicate the problem, leading to recurring expenses. Professional services can address the root cause and prevent future infestations.
- Compliance with Regulations: Professional pest control services are aware of and adhere to local regulations regarding the use of pesticides and other control methods. This ensures that the treatment is done legally and in accordance with environmental guidelines.
TRUST SOUTHERN PEST CONTROL FOR YOUR PEACE OF MIND
At Southern Pest Control, the well-being and satisfaction of our customers are our top priorities. We implement a rigorous screening process to ensure that each Southern Pest Control Technician undergoes thorough vetting. Your safety is paramount to us, and our proficient team at Southern Pest Control is committed to delivering dependable and expert pest control services.
Southern Pest Control Customer Reviews
sue
03:18 09 Apr 25
Emily was responsive, knowledgeable and efficient
Shirl Coltrane
23:51 04 Apr 25
We want to THANK all of the technicians that home serviced our home. They were all courteous and respectful of our time and home. Very professional.Matt was our last technician. Thank you so much Matt. Please continue to provide excellent customer service.
Edward Steiner
19:58 02 Apr 25
Excellent service, friendly associate
Luther Robinson
16:08 02 Apr 25
The Technician Linwood provided a wonderful and thorough service today on my property. He is very knowledgeable, attentive, and professional. As a reflection of the outstanding service I received, I will remain a lifelong Southern Pest Control client and have requested Linwood as my primary Service Technician. Linwood represents Southern Pest Control exceptionally well and to have him on the team is a true blessing. He is simply one of the very "Top" performers on a team of wonderful Technicians.
Mario Rodriguez
21:23 01 Apr 25
Excellent customer service Manual Sanchez Did an excellent job and explaining what he was gonna do very courteous and helpful and suggestions and I was appreciative of his excellent service
Julia Blair Smith
20:31 01 Apr 25
Emily was fantastic! She was prompt and helped me with all of my pest issues.
Adam Bergeron
15:47 01 Apr 25
Southern Pest Control resonates are professional, kind, and extremely detailed. It is so easy to talk with them and explain where I would like them to spray. Also, being able to call them to come out anytime is a Godsend. I have been using them for 2 years now and plan to stay with them as long as their awesome customer service is forefront. I highly recommend them to anyone.
Ron K
15:46 01 Apr 25
Have been a customer for over 30 years! Always courteous and professional. Johnny has recently served us and did a fabulous job installing a new vapor barrier under the home.
Joanna Laminack
17:37 31 Mar 25
My technician Matt is always prompt, thorough, conversational and just a joy to know. Any issues I have are under control! Joanna
Kacey Liscomb
15:42 30 Mar 25
We have been using Southern Pest Control for several years now and have never had any issues. Their customer service is phenomenal. We always request Matt because of his professionalism and the quality of work he does. Not only is he an excellent and seasoned technician, but he is an outstanding and kind person as well. We never have any major issues with insects or bugs. Thanks Matt and Southern Pest Control!
Bridget Hengle
13:27 30 Mar 25
Excellent customer service via phone and onsite. My service tech, Linwood was very polite , friendly and knowledgable. He was on time and ensured all my pets were safe prior to starting to spray my home. He addressed my concerns on the spot. I had an invasion of the Asian Lady Beatles and since he serviced my home they are no longer an issue. I am on a service schedule with SPC and will recommend to neighbors, friends and family.
belinda ellis
20:41 27 Mar 25
The service gentleman came on time conducted his inspection, sprayed and efficient manner and explained the pest # Warranty to me. Matt was great and fun and informative.
Patrick Carroll
17:47 26 Mar 25
Showed up exactly on time and Nathan was outstanding. Showed lots of respect for the house and was very clear in his explanations. Definitely recommend!
Liam LARKIN
16:39 26 Mar 25
Bryan from Southern Pest Control was awesome! Super friendly, showed up on time, and really knew his stuff. He explained everything he was doing and made sure we felt good about the whole process. You can tell he cares about doing a great job. We’ve already noticed a difference since the spray. Definitely recommend Bryan if you’re looking for someone who’s thorough and easy to work with!
Erica
19:18 25 Mar 25
Matt from Southern pest control is the best out there. He is very attentive to detail and I have stayed with the company because of him since 2017.five stars all around.
Patty Wright
16:52 25 Mar 25
Matt was our technician, and he was outstanding! Matt did a Termite Inspection since we are selling our home, and he also gave us an estimate on a crawl space Fungus Treatment. Matt was punctual; thorough, he explained everything to us. Matt gave us a fair quote for treatment, and was very nice, friendly and respectful of our property-he wore booties every time he entered the home. Would definitely recommend Southern Peat Control and also their wonderful Tech, Matt.
John Wrann
16:44 25 Mar 25
Nathan did a super job - Very professional and very thorough.
Christina Pinkston
15:10 24 Mar 25
Dezon was my Southern Pest Control technician. OUTSTANDING! I appreciate very much how thorough, kind-hearted, gracious, well-mannered, and professional Dezon was during the entire inspection service visit. HE IS A KEEPER! From this day forward, I want him to be my technician EVERY YEAR!
Pskittle 9
12:29 24 Mar 25
Matt is awesome very pleasant and great personality. Been to my house several times and has been the same way every time.
Karmon Coleman-Johnson
00:47 24 Mar 25
Jared F was our technician on Friday March 14, 2025 and he was the best. I have a major fear of spiders and while his initial reason for servicing was our annual termite inspection, I asked if he could spray the perimeter of the house since it seems that the warm weather is here to stay and they (the Spiders) will begin to make their exits from their nest. Not only did he do an extensive spray he also knocked down the old webs that were around the windows and the edges of the house. He also gave me a time schedule of when I should call back for another spray. I will always request that Jared come and handle our services and you should too.Thank you Jared and thank you Southern Pest Control for making him part of your work family.
Emma Bertok
19:27 21 Mar 25
Matt is the best. Always punctual, so friendly. He's like family.
Paul Letta
17:33 21 Mar 25
Nathan has serviced our home many times over the years. He is always a pleasure to deal with and makes sure all my questions are answered
Luke Holleran
15:32 21 Mar 25
Nathan was great and I highly recommend this company and specifically Nathan with any pest control services.
David Powers
21:35 19 Mar 25
I have been a SPC customer for 10 years. Matt is always on time, pleasant, efficient and helpful. At my house he has to crawl under a very tight and nasty space and never seems to mind going somewhere I would not go myself! Nothing but good things to say about Matt or Southern Pest Control.
J.D. MAC
12:47 19 Mar 25
I needed a termite report for a re-finance. My technician was Matthew Martin. He was on time and very personable and professional. I have used many services for my home over the years, and rarely do I come across someone who is as professional and courteous as Matt. He is a real asset to the company.
TAMLA WILSON
12:24 19 Mar 25
I had an outstanding experience with the service! Nathan was extremely knowledgeable and took the time to explain each step of the process in detail. His thoroughness and professionalism put me at ease. Overall, it was a fantastic experience!
Heidi Grimsley
22:31 18 Mar 25
Anthony was prompt, professional and courteous. He addressed my issue and took care of it. I highly recommend,
John Achorn
19:16 18 Mar 25
I have been a very satisfied Southern customer for 30 years. Great company with great employees. Matt conducted my annual inspection today. He is very professional and conducted a very thorough inspection. I highly recommend Southern.
C Chag
16:26 18 Mar 25
Southern Pest Control does an outstanding job of offering great services, fair prices and, my personal favorite bit, patiently and gently reminding me when it's time to reapply. Ian was the tech that came this time and he gave clear answers (to not always clear questions), honest options and offers on optimizing our plan and he fabulously tolerated my loud and loyal dogs. Five stars, SPC. I very much appreciate it.
David P
13:33 18 Mar 25
Good and thorough technicians and quick response when needed for identified pest issues.
Taanya Amos
22:14 14 Mar 25
I couldn't have picked a better technician than Matt,he is very professional, courteous through.I hope to have him service my home again.
Tony W
12:25 14 Mar 25
Nathan did an awesome job and very friendly
B Jones
19:05 13 Mar 25
Bill H did a great job with the services and was very efficient.
Andy Jones
18:57 11 Mar 25
Matt was my service tech....very nice, professional guy!! He was thorough, efficient and personable. He's welcome back to my home any day!! A. Jones in Chesopoeian Colony 3/11/2025.
Dedra Faine
14:20 11 Mar 25
I have been using SPC for a number of years starting in Nova and now in Va Beach. I love working with Brian, he is professional, and gets the job done. Highly recommend!!!
Jerry & Susan Hill
20:54 10 Mar 25
We've used Southern Pest for over 25 years and been extremely pleased. About our third year, we experienced a termite issue. SP immediately came out, repaired the damage, and implemented a mitigation strategy that has resulted in no recurrence. Ant problems have periodically occurred and SP comes out immediately to spray and lay traps. In all these years they have been prompt, courteous, and effective.
Dean Hallet
19:48 07 Mar 25
Patrick Garett was very thorough. this is not the first time he has serviced us but the first time we have reviewed him.He always takes his time and answers any of our concerns.He always remembers to check our mice and replace our bug terminals .He is an asset to your company for sure truly a professional.
Pamela Myrick
18:12 06 Mar 25
Matt arrived on time. He greeted me with a smile and he asked, How I was doing? Then, he proceeded to tell me what he was there to do and the procedure. Plus, Matt informed me that he would spray outside and he asked whether I would like him to spray indoors too. Matt, offered full pest control services. After, he looked under my house, the crawl space, he gave a full report of his findings. I appreciated Matt informing me of the process he was performing and his findings. He was very efficient.
Valerie Dingus
17:58 03 Mar 25
Southern Pest has been servicing my house for 8 years and they are the best to work with, especially Matt!!! He’s the most helpful and friendliest. Appreciate everything he does!
Patricia Pittman
17:46 03 Mar 25
I’ve used Southern Pest Control for 4 years. The technician, Nathan, is personable and does a great job. I like being able to contact the company thru out the year if other creepy crawlers pop up.
Dan Hart
16:23 03 Mar 25
Nathan was very efficient… and a pleasure to work with
Rosa E Laitano
18:09 01 Mar 25
I had the pleasure of having Emily come to my home for the first time for pest control service, and I couldn’t be more impressed. From the moment she arrived, she was incredibly kind, professional, and understanding of our situation. I live with my 83-year-old mother, and Emily was extremely patient, taking the time to explain the entire process in a way that put us at ease.Her knowledge and attention to detail were outstanding, and she made sure we felt comfortable with the service she provided. It’s rare to find someone so dedicated and caring in their work. Because of her excellent service, I would love for Emily to continue servicing my home in the future. She truly went above and beyond, and I highly recommend her to anyone in need of pest control!Thank you, Emily, for your outstanding work!
Chiquita Spellman
22:50 28 Feb 25
Matt is awesome! Very professional and friendly. He arrived on time. I highly recommend Southern pest control.
Casie Heely
18:22 27 Feb 25
Excellent service! Nathan is always so polite and thorough!
Carlos Borges
15:52 27 Feb 25
We have had Southern Pest Control come to our home for over 25 years. Technicians are always courteous and professional. Patrick came out today and inspected are thoroughly. Thanks.
reginald simpkins
23:52 26 Feb 25
Matt is a very great person and he does his job well hat's off to Matt.
D Johnson
18:26 19 Feb 25
I’ve been a loyal customer of Southern Peat Control for the past four years - with the same tech advisors (Garett and Chelsea). They are friendly, professional and VERY knowledgeable! I’ve referred this company to my friends. The office staff is very supportive as well. Kudos SPC!🙌🏽
Brian Green
19:30 17 Feb 25
They came out got contract signed but couldnt do a complete treatment due to weather that day, technician told me i would have a call the following monday to reschedule that treatment NO CALLS yet. Now im being hounded to pay my monthly fee and they have never completed my intial contract which i paid a down payment of 96 bucks.So basically they took my money and ran.
Jennifer Porter
16:25 17 Feb 25
Ben did a fantastic job today! Highly recommend.
Joshua Hawkins
22:11 11 Feb 25
Matt was extremely professional and friendly. A friend recommended me to Southern Pest Control and I’m so glad they did. He was on time and did a great job, I highly recommend both him and this company.
Shirley-Jianhong She
21:09 11 Feb 25
Mr. Sedgrick Jacobs with Southern Pest Control did great job. He is professional and knowledgeable.
Thelma Cuffee
20:16 10 Feb 25
I am a long-time customer and wanted to take the time to express my gratitude for the quality of service provided by SPC. I sincerely appreciate the immediate, efficient, and gracious customer service that was provided at my home that needed your attention to my concerns several months ago. A big shout-out to Matt for his friendly demeanor and for the level of detail and accuracy of his professionalism that was shown recently at my home. He addressed every concern and took extra precautions to maintain the safety of my home, inside and out.
Scherrie Cave
18:13 10 Feb 25
Nathan was very nice and respectful.
Debbie Fitzgerald
17:33 07 Feb 25
A great experience with Nathan of Southern Pest Control.He explained things to me are made recommendations.
Ed Perry
23:09 06 Feb 25
I have been using Southern Pest Control for 33 years. Very satisfied with the service that they have provided. I have been using Matt as my service technician for the past several years. He is very friendly, professional and informative. He gives valuable advice and answers any questions I may have. I highly recommend this company give an A+ to Matt.
DiGiacomo Family
14:49 06 Feb 25
Nathan completed our annual termite inspection for us recently. As usual, Nathan is both professional and thorough. He provided us with helpful suggestions that we can utilize before the warmer temperatures arrive. He consistently goes above and beyond. 🙂
Anna Thoma
20:55 05 Feb 25
Long time customer with southern pest control. Sevice is great ! Appointments on time. They call the day beforeAppointment to remind you of your appointment. Matt the technician that service us was very knowledgeable and thorough on the service we requested. Matt was great!
Bill Vonderborn
17:36 05 Feb 25
Fantastic job Nathan did
Anne Corbett
22:17 04 Feb 25
Nathan did a great job, very professional and helpful. We have been long time customers and have always appreciated the extremely wonderful care by all the staff.
Margot Eller
01:52 03 Feb 25
We have been working with Southern pest control for 3 years. It’s always easy to schedule a reserve and our technician, Matt, is always efficient, patient and willing to answer all my questions!
Olletta Carlos-Whitfield
21:10 31 Jan 25
Southern Pest Control provides wonderful service. Always prompt, courteous, and very professional. Our service tech Isaiah was phenomenal. I highly recommend!!!
Donald Whaley
17:13 31 Jan 25
Shane and Nathan always do a great job taking care of pests for me
P Laspe
16:28 31 Jan 25
Nathan did a great job!
Nancy Collins-Day
17:43 30 Jan 25
Wish I could give Southern Pest more stars!!! Have been with them for a few years now and they are outstanding with both service and their friendly and knowledgeable staff!! 5 stars to Matt today- explained everything and let me know about additional services that may be helpful with absolutely NO pressure!!!
Laurie Shea
13:29 30 Jan 25
We have been customers of Southern Pest Control for many years and have always been very happy with their services. They are always on time, courteous and very professional. Chelsea usually services our home and she is fantastic and very knowledgeable. We’ve had Dave and Garett out to our home as well and they are equally as great. Southern Pest Control has a wonderful team!! Highly recommended
Becky Lyons
22:11 29 Jan 25
Don’t use this company if you value customer service. Also don’t use this company if you want a proper inspection. We have used them for years and keep complaining that they don’t spend enough time inspecting under the house. They spend less than 10 mins under a 4300 sq foot house, and for years have missed a subfloor that is rotten and caving in and now having to be replaced. Called to cancel our contract because of these issues and was told that I can’t cancel because I already renewed. Said I would have to speak to a manager, and they would leave a message for her to call me. Waited 3 days and no return call, so I called again and left another message to have a manager call me, waited 6 more days with still no return call. Called again today and gave them till 5pm today to return my call or hear from my attorney. Well it’s 5pm and no call back, they obviously do not care about their customers concerns and would rather go to court than call a long time customer back to see what can be done to remedy the situation.
Laura
15:16 29 Jan 25
Have used Southern Pest Control in Md for years, they provide great customer service - their staff is knowledgeable and responsive. Appreciate Garett who has worked with us the most, but all employees we’ve interacted with have been great.
F White
17:51 28 Jan 25
I highly recommend Emily from Southern Pest Control who went above and beyond during our service visit. She was extremely thorough, informative and helpful and even went up into our attic to check for pest activity. Amazing customer service! I will be requesting Emily for all future service appointments!
John Sears
16:44 28 Jan 25
Great service from a great company! Ever since we switched to Southern Pest Control two years ago we could not be more pleased. They promptly and professionally service our home whenever we need them (we have them come quarterly and seldom, if ever, see any bugs between visits). Their personnel are wonderful to deal with and we are particularly impressed with the friendliness and professionalism of Matt.
Michael Pannewitz
15:31 28 Jan 25
Nathan did inspection and was thorough, courteous and professional. Recommend highly!
Matthew Melvin
19:34 27 Jan 25
I recently had the pleasure of working with Southern Pest Control, and I can't recommend them highly enough! Nathan, in particular, provided outstanding customer service. His professionalism was evident from our first interaction; he took the time to listen to my concerns and offered insightful solutions tailored to my situation. Nathan's knowledge and attention to detail made the entire process seamless and reassuring. If you're looking for a reliable pest control service with exceptional customer care, Southern Pest Control is the way to go!
John Daugherty
13:19 25 Jan 25
The service rep, Matt, was on time, professional, explained everything. He did a thorough inspection in a very tight crawl space and refilled all the bait traps outside. Didn’t spray, due to snow, but can call back anytime when needed.
Russell Peregoy
23:39 23 Jan 25
Great experience. The technician was very helpful and knowledgeable. Very polite and when I called to make the appointment they were also very pleasant. Highly recommend.
K Sri
18:47 23 Jan 25
Ben did an outstanding service.
Kisha Morgan
16:11 23 Jan 25
Ben does an excellent job and is knowledgeable about the products Southern Pest Control offers.He is always punctual and super friendly.
Leo Tully
17:45 22 Jan 25
Tech was polite, informative and explained all the procedures that he used.
Lisa Robinson
18:32 21 Jan 25
Bill was early, very friendly and did a great job!
Steve Carter
22:30 20 Jan 25
Nathan is extremely personable and knowledgeable. He is a valuable asset to the company
Jennifer Roche
22:06 16 Jan 25
Isaiah did an excellent job servicing my house. He was punctual, knowledgeable and kind.
Judith Curryel
20:07 16 Jan 25
JC Izaguirre
17:27 16 Jan 25
Matt was thorough, extremely polite and courteous. He explained what his inspection consisted of and his findings. We've been with Southern Pest Control since we purchased the house in 1997. We highly recommend them. Great price and honest service.
Gary Dansberry
17:17 16 Jan 25
Every time they come by it’s a wonderful experience. Nathan is always a big help and very knowledgeable I always look forward to seeing him at my door.
Betty Ryan
21:50 15 Jan 25
I have used Southern Pest Control for over 20 plus years. I have had outstanding service from the get go. To them finding wood borers and taking care of that major problem with no new outbreaks at all. To them two B ago finding termites trying to get through in my garage. That was taken care of with my contract with them, no additional cost to me. I have a great inspector named Matt. He came out today and gave me a fantastic report. My house looks great. Matt has been coming out to my house for several years and does a fantastic job. I would recommend Matt and the entire Southern Pest Control family to anyone who wants and needs a company that is there for the customer. This company is AAA+++A very satisfied customer.B Ryan
Mariah Williams
19:34 15 Jan 25
Always have a positive experience with southern pest control. Today Devante was super friendly and thorough. I trust that I’m in good hands!
scotts adventures (Adventures with scott)
16:01 15 Jan 25
We have been with southern pest control for years and Matt Martin has been above and beyond for us. Super friendly down to earth will tell you how it is type person. The service we get from him is incredible and top tier. I highly recommend anyone with or joining southern pest control in the 757 to requests him as your service technician. 👨🔧
Katherine Earls
13:23 15 Jan 25
I've had Southern pest control for many years. They've always been professional and efficient. They're always on time. Devante took particular time today to make sure everything was good and was thorough in providing an assessment of what he saw in the crawl space. He even removed the spider webs from my front porch which was a nice touch.
Susan White
15:20 14 Jan 25
Ben did a very thorough job!
Rhonda Lewis
23:12 13 Jan 25
All was good
Harriett Owens
20:36 13 Jan 25
Shout to Nathan. Professional, courteous, explained what was going on under the house, No critters! Thank I Nathan
Andrew Cecil
16:06 10 Jan 25
Judi Weidman
15:18 09 Jan 25
Great service
Lisa Rinaldy
12:54 08 Jan 25
Matt was awesome! On time, thorough and professional. We appreciate you!
Dan Burnam
21:06 07 Jan 25
Working with Dave, Chelsea & Garett from Southern Pest Control has been GREAT! They are very professional and always on time when they say they will be here. They all work as a team and the communication from one visit to the next between them all is fantastic. If you have a need for pest control you would be extremely satisfied with how they handle your needs. Thank you for your help.
Bee Bee
18:54 07 Jan 25
I enjoy using Southern pest control today .I had a wonderful mannered young man today his name was Mr .Matt he took the time to explain things check for everything replace my baits he was great and patience did rush took his time . I really enjoy him getting the job done .Thank you .. Mr Matt..
Xavier Calderon
16:10 06 Jan 25
I have been using this company for nearly 20 years. Over time, the service has continued to get better. Lately, Dejuan has come to our house monthly to ensure we keep up the pest free standard we have had and he has been an absolute pleasure to work with. He arrives early for my service and has always had a great attitude towards our needs.Then when we do our annual renewal, there's another gentleman (need to remember his name next time) that does the crawl space work and I have gone under the house with him. He is always super informative and just as positive.I will always keep using this company and encourage all my neighbors to do the same. Thanks Southern Pest Control!
Ed Gartin
19:45 05 Jan 25
We have been using Soutgern Pest Control for a number of years now, and just love the Customer Service, the friendly interactions and the professional results. These guys are great.
April Zadora
21:37 03 Jan 25
Southern Pest Control has been treating our property for almost two years and we’ve been extremely pleased with them. Scheduling services is easy and they always listen to your concerns. One of their technicians, Matt, is wonderful to work with and we highly recommend him! He’s always friendly, professional, and courteous. If you’re in need of a pest control company, look no further and sign up with Southern!
Maryanne Klima
19:55 03 Jan 25
I love Southern Pest Control because the technicians that come to my home ( Garrett and Chelsea) are professional, knowledgeable, and friendly. They are a pleasure to work with! 😊
Regina Burch
21:48 02 Jan 25
Dejon was great. On time and professional.
Terry Hall
21:22 02 Jan 25
Nathan is really knowledgeable and gave me pointers on what to look for if termites and other critters are present.